Frequently Asked Questions About ER Near Me’s Concierge Emergency Care

Everything You Need to Know About ER Near Me

When an emergency strikes, you obviously want the best for you and your family. You want no wait time, a quick commute, compassionate staff, and a comfortable and inviting environment. That’s why ER Near Me is your best choice for concierge emergency care. 

If you’ve ever been to an ER Near Me, you know that we provide personalized emergency care like no other. As a freestanding concierge emergency room, the medical team’s primary goal is to provide high-quality treatment for your symptoms and make sure you are feeling healthy in no time. Our medical team is committed to making your visit stress free.

However, we’re sure you still have questions about our facilities, and we’re here to give you all the information you need.

Do you only treat adults?

We treat children of all ages, not just adults! Your child’s health and well-being is precious and no one knows that better than the pediatric care team at ER Near Me. Our facility is here to provide the highest-quality concierge services and treatment for little ones from infections and illnesses to broken bones and respiratory conditions, our medical team is trained in pediatrics and ready to help.

If your child’s illness or injury requires additional care, we even offer extended treatment in our observation suites for up to 23 hours. You can expect a comfortable, spacious environment and the full attention of our staff as your child recovers. Our goal is to brighten your child’s spirits to ensure a quicker recovery. This is why each pediatric care suite is carefully decorated and playfully designed to reduce your child’s stress, including themes like board games, cowboys, and Mario Brothers.

Learn all about these services on our Pediatric Care page.

Can you treat any type of injury on-site?

As a concierge emergency room, ER Near Me is equipped to handle any medical emergency, including diagnostic testing. With our on-site radiology and laboratory services, our medical team can quickly diagnose injuries and illnesses.

Whether you sliced your finger, broke a bone, or are experiencing chest pain, ER Near Me offers various diagnostic options based on your injury. These options include X-rays, computed tomography (CT) scans, and ultrasound. Once our medical team understands the extent of your condition, we recommend the best course of treatment to restore your overall health.

Want to learn more about the medical services and specific treatment options we offer? Check out our blog 3 Medical Services You Didn’t Know ER Near Me Offered.

Can you treat COVID-19 symptoms?

As a full-service, concierge emergency room, our facilities are equipped and qualified to handle testing and treatment for COVID-19. ER Near Me can also provide treatment for symptoms regardless of the diagnosis. With less waiting time, you can be tested quickly and receive your results during your emergency room visit. 

All patients are evaluated and tested by an emergency room physician and registered nurse. You can rest assured that our emergency room staff has extensive experience to test you safely and recognize the help you may need.

Do you “admit” patients as a hospital ER does?

We are a freestanding concierge emergency room, which means we do not admit patients for indefinite stays in our facility. However, if you have an injury or illness that requires additional care, we do provide extended treatment in our observation suites for up to 23 hours. You can relax and recover in a comfortable, state-of-the-art suite while the staff monitors your condition and overall health. Each suite offers a comfortable, spacious environment plus the full attention of our team as you recover.

As part of our concierge emergency care, we also provide various amenities and toiletries for our guests and patients. Our observation suites are also carefully decorated to reduce stress and hopefully brighten your day.

If your injury requires inpatient care or surgery, ER Near Me will admit you to a hospital of your choice to ensure proper medical attention without delay. We also have a network of specialists who have partnered with our medical team and are available for consults and referrals when needed.

Is your wait time longer than a traditional hospital?

On the contrary! Our wait time is exceedingly shorter and most patients are brought back immediately upon arrival. You can compare this with hospitals across the country that have wait times exceeding 100 minutes, according to an Autoinsurance.org study.

Imagine having severe abdominal pain, a broken bone, or a significant head injury, yet being forced to sit in a waiting room for 1+ hours. Not only is that incredibly uncomfortable for the injured patient, but it also could be detrimental to your health or injury to postpone medical attention.

At ER Near Me, we understand your pain, and we prioritize your health with little to no wait time every day of the year (holidays included).

Do you accept insurance?

Yes, we accept all commercial insurances. One of the biggest differences between ER Near Me and other ERs is that we do not balance bill. If the insurance company only pays 20% of your emergency room bill, you are not responsible for paying the other 80%. 

At ER Near Me, we even have a special team who will dispute with the insurance carrier on your behalf, then work directly with you to develop a reasonable patient contribution. We never want you to feel like your ER visit was a huge financial burden.

Want to learn more about the differences between our concierge emergency care and that of a traditional hospital? Check out our blog 6 Key Differences Between a Hospital and ER Near Me From a Doctor’s Perspective.

Emergency Care You Can Trust

Going to an ER is an immediate need, and you often only have just enough time to search for the nearest location. There is nothing worse than being forced to trust the wrong hospital with your health. 

At ER Near Me, we strive to make each patient feel respected and heard. We know visiting a hospital ER is an anxiety-ridden and overwhelming circumstance. We want to make sure all patients have a comfortable and stress-free experience. 

With four conveniently located emergency rooms in DFW and an experienced and compassionate medical team, ER Near Me is the best choice for your concierge emergency care. 

If you need immediate care or want to learn more about our excellent facilities, visit your local ER Near Me in Richardson, Plano, Addison, or Hulen.